Privacy Policy
Welcome to Massa Mousso (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://massa.bafing.ch particularly as it relates to our online training services managed via Tutor LMS.
Last updated: 12/04/2025
- Information We Collect
We collect personal information from you when you:
- Register for a training course
- Purchase a course using WooCommerce
- Contact us via forms or email
- Subscribe to our newsletter
The types of information we may collect include:
- Full name
- Email address
- Billing address and payment details (via WooCommerce, securely processed)
- Country of residence
- IP address and browser information
- Course activity (progress, quiz results, certificates, etc.)
- How We Use Your Information
We use your information for the following purposes:
- To process course registration and payments
- To manage your learning experience (via Tutor LMS)
- To provide course access and support
- To send administrative information (e.g. confirmations, updates)
- To respond to inquiries and provide customer service
- To comply with legal obligations
- Payment Information
All payments are securely processed via WooCommerce and its connected payment gateways. We do not store any credit card information on our servers.
- Cookies and Tracking
We use cookies and similar technologies to:
- Maintain session information
- Enhance site performance
- Analyze website traffic and user behavior (via analytics tools)
You can control cookies through your browser settings.
- Data Sharing
We do not sell, rent, or trade your personal data. We may share information with trusted third parties such as:
- Payment processors : Stripe
- Email service providers (for transactional emails)
- Web hosting providers
- Legal authorities when required
All third-party services adhere to privacy and data protection laws.
- Data Retention
We retain your personal information only for as long as necessary to:
- Provide the service
- Meet legal, tax, or accounting requirements
You may request deletion of your account and data by contacting us.
- Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us at info@bafing.ch
- Security
We implement security measures to protect your data, including SSL encryption, secure user authentication, and restricted access to personal data.
- Children’s Privacy
Our courses are not intended for individuals under the age of 16. We do not knowingly collect data from children.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have questions or concerns about this policy, please contact:
Bafing community
Email: info@bafing.ch
Website: bafing.ch
GDPR Compliant
1. Data Controller
Name: Bafing [Projects]
Address: Chemin de l’Adret 7, 1212 Grand-Lancy, Switzerland
Email: info@bafing.ch
Phone: +41 76 396 00 93
2. Personal Data Collected
We collect the following data when you register or use our services:
• First name, last name
• Country of residence
• Email address
• Password (hashed)
• IP address, login details
• Order history and access to training courses
3. Purposes of Processing
Your data is used to:
• Manage your user account and your access to training courses
• Fulfill orders for paid training courses
• Respond to your support requests
• Send transactional emails (registration confirmation, invoicing, etc.)
• Improve the user experience on the website
4. Legal Basis for Processing
The processing is based on:
• Performance of a contract (access to training)
• Explicit consent (newsletter subscription)
• Compliance with legal obligations (invoicing)
• Legitimate interest (security, service improvement)
5. Data Recipients
Your data may be transmitted to the following service providers:
• Website host
• Payment provider: Stripe
• Email provider: MailPoet
6. Retention Period
• Account data: up to 3 years after inactivity or deletion
• Order data: 6 to 10 years (accounting obligation)
• Cookies: 13 months maximum
7. Transfer outside the European Union
Some data may be transferred outside the EU via our subcontractors. These transfers are governed by standard contractual clauses compliant with the GDPR.
8. Your Rights
In accordance with the GDPR, you have the following rights:
• Right of access
• Right of rectification
• Right of erasure
• Right to data portability
• Right to object
• Right to restriction
• Right to withdraw your consent at any time
• Right to file a complaint with the CNIL (www.cnil.fr)
To exercise your rights, please contact us at: info@bafing.ch
9. Cookies
Our website uses cookies for:
• Proper operation of the website
• Audience measurement with Google Analytics
• Training-related features
During your first visit, a banner allows you to accept or refuse these cookies. You can change your preferences at any time.
10. Security
We implement all necessary technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
11. Policy Modifications
We reserve the right to modify this privacy policy at any time. The current version is the one published on this website.
Thank you for your trust.
